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Products & Tax

Products & Tax




What if the products I’ve received appears to be different from the description?

We select an image that we hope most accurately reflect the color and shape of products alongside the product specification, but, depending on your screen resolution, or the manufacturer that supplies the products, there may be small variations in color, such as a slightly lighter shade between the actual product and how it appears when viewed on the website.


Where Can I get more products information?

On the products page, you can read all the product information (e.g products size, warranty, duration, manufacturer name, etc).



What is the Sales Tax?

Sales Tax is a single stage tax charged and levied:

  1. On taxable goods manufactured in Malaysia by a taxable person and sale by him (including the use or disposed of); and
  2. On taxable good imported into Malaysia.


What is Service Tax?

Service Tax of 6% is a tax charged on:

  1. Any provision of taxable services
  2. Made in the course or furtherance of any business
  3. By a taxable person; and
  4. In Malaysia.


Does Zefago charge Sales Tax on items sold?

Zefago is not liable to be registered under the sales tax Act 2018, hence all items sold by Zefago is not subjected to Sales Tax.


Does Zefago charge service tax on shipping fee?

Service Tax is not applicable to shipping fee charged by Zefago.


Does Domestic seller who sell goods on Zefago website charge Sales Tax on items sold?

As Sales Tax is a single stage tax charged and levied on taxable goods at the manufacturing level or during importation, items sole by domestic sellers via Zefago website will not be subjected to Sales Tax.


Does domestic seller who sells its items on Zefago website charges Service Tax for shipping fees?

Service Tax is not applicable to shipping fee charged by the seller.


Does the price displayed on the Zefago website subject to additional tax?

Price of all items displayed on Zefago website is final and no additional taxes will be imposed.

Zefago Ecommerce Marketing

(Reg No. 002960723-P)

13, Jalan Kiara 3/KS6, Bandar Botanic
Klang, Selangor, 41200, Malaysia.


+6016-323 8678

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